Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11839 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 11,839 reviews
  • Rated 5 out of 5 stars

    Great coverage!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't put a price on peace of mind. I will forever purchase the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service! They replaced my laptop with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the geek squad protection plan yet but from what was described, if they actually cover everything they claim to, its an amazing value! If you have the money, I'd recommend investing in this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love all Best Buy plans, they are effective and they always provide great service to us as customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for any unforseen incidents. I havent't personally had to use it yet but I know people who have and I've heard nothing but positive feedback about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every time I needed them, they solved my problems.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had gotten them for more than 3 years. My next computer I will indeed. You can't go wrong with a Geek Squad team on your side. And I work in IT and I still need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this accidental protection policy just in case anything should happen. No one knows what tomorrow may bring so I can’t recommend this enough and for the price it is peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this includes accidental protection because im a clutz.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks 5 star

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my own geek but will still use them do to fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is absolutely worth the money. The techs are polite and professional. They resolved my issues with my laptops. I highly recommend this service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with Best Buy service, they provide excellent customer service and support. Will always go back for any electronics at Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection for a high but economical priced Gaming Laptop!!! Great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Roblox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8 yearbold son loves it. He plays Roblox on it and loves the touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not get it?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes any future mistakes less stressful when I have this for protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    save my but

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan saved me over $1000 because my dog nocked it of the table the geeks where so kind and i expect to get it back soon really grateful for quality service as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad makes it easy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not had to utilize the 1 year Geek Squad protection yet but I have known others to use it in the past and it’s a must when buying electronics, I feel anyway!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is very good at protecting my devices at all times so I think they are a very respectable service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped with a problem with my laptop. Quick and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had quite a bit of problems with buying the open box computers at BB. However, BB has been exceptional in taking the problem computers back with full credit. So A+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and coverage coundn't ask for anything better.

    I would recommend this to a friend