Customer Ratings & Reviews

The agent put Webroot on my cellphone, so I would be able to continue to work.

Definitely suggest getting protection on everything. My daughter had an issue with her computer and they had it fixed very quickly.

I havent had to use this as of now but cant wait to se how it all plays out

Love Geek Squad. Used to keep up with technology. Arrrgh. Not anymore because the awesome Geek Squad is able to handle Arrrgh so much better.

Haven't had the pleasure to use them yet however I received an email letting me know that they were there if I needed them which was great nice follow up

I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 1-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 1-Year Protection Plan. Take it from me its worth having.

I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 3-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 3-Year Protection Plan. Take it from me its worth having.

I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 2-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 2-Year Protection Plan. Take it from me its worth having.

glad to know they cover everthing except theft and lost items

Every time we use the geek squad they are very professional.

I have had good luck with Geek Squad Protection plans. For me it is a MUST because I don't have to worry about anything happening.

I would like to express my gratitude to the Geek Squad for their exceptional service in resolving the issues with my watch. Their expertise and professionalism were truly commendable. Thank you, Geek Squad, for your outstanding support!

Geek Squad has always honored the warranty on the faulty products I've bought from Best Buy even though there were very few Best Buy products that have failed on me.

This is good to have incase of any accidents. I'd recommend this especially if you want to protect yourself from having to upgrade a device prematurely.

Yes, they come through and are helpful when you need it

Geek squad was there to assist me with repair order when I dropped my Samsung notebook and the display and was no longer operable.

It's worth the extra money just in case you accidentally spilled something on it

It's worth getting just in case if anything happens within a year. I just wish the prices weren't as high. I would've gotten more years.

Thankfully, I have yet to need to utilize Geek Squad's amazing services yet and hopefully never will.

Don't have to worry if anything happens to the computer. totally covered