Customer Ratings & Reviews

I believe my girlfriend uses one time and was very satisfied

GOOD DEAL FOR THE MONEY.GOOD DEAL FOR THE MONEY.GOOL DEAL FOR THE MONEY.

Just always buy it because it's worth it every time. You will be blessed.

This is beneficial when buying any electronic because you never know what could go wrong?

Have not had to use yet however we have in the past. Excellent customer service

So far this warranty has not been needed. Ask me again in two more years!

I love to have geek squad I feel much better to know they can help me

Though I haven't used this service yet I feel good knowing the fact that the support I need is available and at a fair price.

Not had to use it yet but a comfort knowing it's available!

Geek squad has always been helpful with my technology needs.

I hope I can count on Geek Squad. I haven't used them since the purchase date.

The agent answers all my questions about how to best use this device

Always a smart idea. I have peace of mind. I would recommend it.

Ever time I had something to stop working or break down from ever day use.i had no problems with return it and getting it replaced.

I haven't had to use yet but good to know i have insurance history in case.

Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

Knowing you have extra protection allows you to enjoy all of your products more freely

Still yet to use it but the peace of mind is great to have!

Best thing you can do is to get geek squad had them years ago with my I phones.

Great customer service and very professional and best of all you save money on services.