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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11907 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 11,907 reviews
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel protected knowing that I have a warranty with Geek Squad. Makes me feel better knowing I have skilled & very professional people ready to fix anything that may go wrong with my laptop. Helps give you a piece of mind just knowing that they are there to help. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most important.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The primary benefit of having a one-year assurance plan for my laptop has been the peace of mind it provides. Knowing that I am covered against unexpected accidents, hardware failures, and other unforeseen issues has allowed me to use my laptop without constantly worrying about the potential costs of repairs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees are nice and friendly, most know what theyre doing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squeek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet, but it gives me peace of mind which is well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for anybody who spends money on expensive electronic devices, knowing they can mess up at any time. I would recommend 10/10, I understand it may be out of the budget for some but its worth it to protect your devices when your electronics fail or you make a mistake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are repsonsive with any questions that I may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Pay for this peace of mind, you won't regret it if you live near a Best Buy. They were unable to help me in store but their shipping service received my laptop within a week and was able to resolve my issue within another week. ***Might be different if they had to wait for any parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been great. I am thankful that I purchased this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! They can help out with anything you might need help with!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greak squad is very important thing to have because all eletric item are so expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting especially if you not tech savy they also come to your home. Helped a lot when mom used, I don’t like how scammer use geek squad to gain access to people computer and hold for ransom.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to love geek squad protection i love not to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. There is always a store near. Thecservices you gave us are helpfull.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is a solid investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always invest in the Geek Squad Protection. Things do happen, periodically that are beyond our control. I bought this protection on a laptop that my teenage daughter uses... and it has paid for itself. The Geek Squad folks are extremely knowledgeable, friendly, and do their best to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 3-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 3-Year Protection Plan. Take it from me its worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 2-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 2-Year Protection Plan. Take it from me its worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-Year Accidental Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 1-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 1-Year Protection Plan. Take it from me its worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed our new trash compactor and it fit into previous space provided in our cabinet. They also removed the old trash compactor and loaded it on their truck for us. Agent came out prior to measure space and looked at items that may fit in the area. Extremely helpful. This also provides for warranty on items purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop and Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop! It works so much faster than my Dell and I will be going with HP from now on. I also like the touchscreen. Unfortunately, i just dropped water on it so Geeksquad to the rescue!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad helped repair my laptop!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My MSI laptop had a major problem with the fan. It was constantly overheating and the fan was unusually loud. Took it to Geek Squad and walked right out with a laptop working like it’s brand new!

    I would recommend this to a friend