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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11909 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 11,909 reviews
  • Rated 5 out of 5 stars

    Plan renewal option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking to renew my plan hopefully I have the option to do so. I will review again once I find out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service is Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We service was fine. Laptop was sent out took a couple of weeks to repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just In Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the Geek Service Quad, but for the cost of the item it made sense to purchase. It’s a just in case purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good have geek squad Iile geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that my device is covered for accidental damage gives me total peace of mind, especially since accidents can happen when you least expect it. No-brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty nice laptop with high performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed, capacity and color are awesome. Pretty light laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has proven a great value for a teenagers laptop. When said laptop met it's untimeline dath via falling, this protection policy allowed us to replace it. It was almost painless. The one thing I wish was better, was communication over the month that we waited on the repair that never happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad protection has saved my bacon more times than I could count . Laptops built today are so many sensitive parts and are pushed to their performance limits odds are you will have to deal with a repair . Instead of dealing with the manufacture, you set an appointment, drop it off and get it fixed .. They have added a “repair cost limit” before you pay out of pocket , but I’ve never reached that limit . It’s worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best service provider.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Services and I love this Chrome book. I am buy all laptop and TV from here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for laptops and tablets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you're buying fragile electronics like a laptop that you take outside of the home. We have already had to use this plan a couple times and had our laptop repaired with ease. We have also purchased these plans for things like our childs kindle tablet which again was worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet but pleased with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my Computer Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use it yet, but I have in the past and must say it's amazing! My first computer had some power issues and with this bundle I was able to bring in at no additional charge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty is the only one I Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t believe in most aftermarket warranties. But Geek Squad warranties are the real deal. I always purchase one with laptop purchases because it’s hassle free and they don’t quibble about replacing or repairing a laptop with that warranty. I have not had to use it on my son’s college laptop, but the peace of mind of anything goes wrong is good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance if product is broken great to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel very safe..... ..............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment. If I had not purchased it I would have regretted it. I ended up having to bring it in and have it replaced. Geek squad did everything they could for me in a timely manner. Watch out for those gaming laptops they will sucks out your battery life very quickly. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always super helpful, feels good to know i dont have to worry when i have issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a chromebook....just like the website says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every kid in school has to have one. This was an inexpensive option and gets the job done. Im sure we will be buying more since they break easily. But that's all of them. If you want an inexpensive but functional chromebook try this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WensLap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got my 2 year accidental protection.It is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection for teen electronic products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the warranty on an issue with my son's chromebook. It has a tiny dent on the top cover pressing down on components causing the screen to have vertical colored lines. I explained the issue to GeekSquad, and they submitted the ticket and provided a mail-in box. It took just over a week on return of the unit and it works just fine. Nice to have when it is being taking to school my a 6th grader every day!

    I would recommend this to a friend