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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11911 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 11,911 reviews
  • Rated 4 out of 5 stars

    this review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it so far. I am cautiously optimistic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad always there when needed.They are professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad provided great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection coverage especially for college students

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad coverage is priced good. Definitely recommend with big purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORHT IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device. Does everything I need it to and more! Would never buy another brand after owning this. definitely RECCOMEND!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance can be useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's nice to know your covered if anything unthinkable should happen. And with the insurance its just a waiting game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice peace of mind when you can ensure that no matter what happens to your devices that Geek Squad has it covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Listened to my needs and helpful in getting me set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was very helpful. Detailed on my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charger replacement smooth and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was super helpful in replacement of my charger. Process was super quick and smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind but hopefully don’t have to use it. We’ll see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute best investment ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is there to help with all of your entertainment and tech needs! I will forever always get Geek Squad protection on all of my electronics and tech gear that i purchase from Best Buy! I will be using them for the first time in 2 years for my Samsung Galaxy Chromebook as the screen got cracked after it accidentally fell 1 foot off of the ground.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had great experiences and always left. Happy with whatever the problem was taking care of. they are very friendly and do everything in their power to make sure that they fix whatever the problem is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do not purchase Geek Squad service, you are shooting yourself in the foot. There is no better protection for your device(s) than this service. It is well worth the cost. Do yourself a favor and get this service; unless you don't care about your devices breaking or paying for any issues that come up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install Virus plan on my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing a product that may create a problem later it is best that you get a Geek Squad subscription, it is the best subscription I have ever purchased. The Geek Squad team are truly knowledgeable and explain what is needed and what is done with your computer or phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great services they are knowlegable and can isntall apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness we took out this protection for one of our computers. It got to where it wouldn't load up the home screen and turned out it was a hardware problem. Getting the repair done was as easy as dropping the computer off at the store and picking it up when it was finished. And no charge. I won't be without this protection on any of my electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Muskegon Geek Squad IS THE BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents IN THE STORE worked with me on fixing, then replacing my laptop. They successfully transferred nearly all of my programs to the new one, then assisted me several times with all the "Windows 11 glitches" that happen frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never regretted geek squad coverage. My kids break laptops regularly and this is the only plan I would ever get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranties and products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff very knowledgeable on how to take anything in and out of your house without damaging anything. Ive spent iver $150k on everything there and always a please doing business with them. Fast delivery time as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like having my computer protected for decent price.

    I would recommend this to a friend