Customer Ratings & Reviews

Great insurance just in case our product need fixing

A MUST YOU PAY A LITTLE MORE BUT YOU NEVER KNOW AND THEY EITHER FIX IT OR YOU GET CREDIT THE AMOUNT AND GET A NEW ONE , I BOUGHT A TOUCH SCREEN ONE THAT HE KINDA DROP THE BAG PACK AND IT CRACK THE SCREEN AND I HAD THIS PROTECTION IT IS GREAT

Thank you for the friendly customer service. I will be careful with this computer and hope nothing will go wrong. I got this one-year plane just in case something bad happens. I will rather be safe than something that doesn't run right or has a blackout, I'll be cover by Geek squad fixing with no trouble. We all like to spend our money wisely and add safe protection to feel better!

Great service to have when you need it. Makes us easy to deal with

Connect to my device it's part of my business information my web

I always buy this with computers. I spend a lot of money on a computer and computers can quit working. NOT the fault of Best Buy. Things happen. Geek squad service plan isn't always something I need to use. But when I have used it the plan has saved me a lot of money on repairs. Best Buy does not manufacture their products and without this plan you need to rely on the good graces of the manufacturer's warranty service

This is a must get when ever you buy a new computer, tablet, surface or electrical device. To many times something has happened and the device is broken. If I didn't get this, I would have to pay out of pocket to get a new one, even though the damage is not extensive, it is expensive to fix. Cheaper sometimes to get a new one. For a small cost, I have it covered and it is fixed professionally and completely.

Protection plans for devices is a great way to protect your investment

Its a good product to add to any device you purchase

They are wonderful. Helped with my computer when had a virus

The agents were extremely helpful. I recently damaged my computer and geek squad immediately took me in and explain to me step by step what the process is to getting it repaired

Love this protection. It gives me peace of mind when using my device on the go

Excelent service Carefully The excelent technician

I bought Geek Squad protection with my recent laptop purchases. I had issues with laptops keeping up with Silhoutte program so I had to trade in 2 laptops before I bought my HP Spectre laptop. IT guys were very patient. I wasn't originally prepared for such a high cost but with Geek Squad I was able to trade in when I had issues until I finally made the leap. They helped me chose something that fit my needs.

This helped when the tv was broken and I had to ship it back

The best one year protraction I felt way safer being clumsily either my laptop

Costumer service was great and easy at checkout. No hiccups.

They provided great service on my HP laptop. I was glad that I had it because they came to the rescue. I always have the protection with items over 200.00 and so far it's come in handy.

Good service, prompt, fair price, process was painless. Staff seemed eager to help.

Definitely need to have this to my product and would like to buy in the future