Customer Ratings & Reviews

Sales clerk Recommended this extra coverage . I feel good to know I have this

I have used Best Buy Geek service for many years. Every time I have been treated with professional levels of service and my computer problems have been resolved. If you are buying a new computer, I highly recommend that you purchase service from the Geek Squad.

Nice bundle with a discounted price. Its nice to have a reliable policy that will help repair or troubleshoot because tech is pricey

Peace of mind. No worries. Must have with expensive purchase. Highly recommended

Having the kind of protection this plan offers is great insurance following the purchase of a high priced delicate piece of technology such as a computer or laptop or tablet. We have not yet had to use the plan, but when we do it is a good feeling to know we are covered.

I don’t know how I got along before purchasing the Total Tech Plan. There is no problem too big or too small for them. They have fixed a faulty computer, initiated a new computer, fuxed our at-home appliances, and given us great advice every time.

I like the fact that if something happens to it, it is covered. I have not used it yet, but I am going to renew it.

I love the extended protection offered by Best Buy. I get it every time I buy a laptop. Every time I've had to use it, Geek Squad has been wonderful and repaired every issue. It's paid for itself!

Gamers are hard on computers. The Geek Squad had managed to salvage several accidents for us. Brought the three-year protection for the hardcore gamer in the family.

Great service and help! I can’t believe after all this time it worked!

With the warranty I was able to get my products serviced without hassle

Ended up returning, but would recommend if you want peace of mind.

I have been very satisfied with Geek Squad Protection! It was the best protection imaginable when my daughter's expensive laptop turned out to be a lemon and they fully replaced it! Will always purchase it for technical items and appliances!

Love geek squad. Feel better knowing my product is protected.

I love Geek squad, one time they came to my house to help my mom fix her computer and the guy ended up playing a really good game of Halo 3 with me after helping her .

Geek squad is amazing they go above and beyond for their people.. love there services

I love it. Best Buy def always do the right thing.

I would recommend purchasing a protection plan when offered. You never know when issues will arise and it does save you money. I purchased the plan for my laptop and it saved me from having to buy another power cord.

Geek squad protection is a really good service. They only take a little while to repair your device and have it back to you in perfect condition.

Geek Squad Protection plans are worth every penny. You get great service and tech are very understanding