Customer Ratings & Reviews

Great laptop i use it everyday i love it i use it for school

Product was only good for 1 issue so it didn’t matter that i payed for a 3 yrs plan as i was told i was only able to use it once

I haven't had to use it yet for my wife's new Laptop, but it's handy, and They make it right when it's needed. I've bought this before on some items, and BestBuy and the Geek Squad has always worked it out for us. Thanks!

I can use my computer and not worry about dropping it, spilling on it or traveling with it. Chances are if you buy the two-year accidental plan you'll never need to use it. But if you don't buy it you will have an accident with your computer just plan on it! I've never regretted buying the 2 yr plan and it's renewable!

I purchased 3 year so let's hope it lasts and they don't cut me off like other times.

I haven’t had to use them yet for my recent purchase, however for pst purchases they have been great!!

Used it in the past and didnt have any issues getting serviced.

The whole process of getting my laptop replaced was, just that, a process. I had to call geek squad support multiple times talked to multiple different departments, and at the end of the day they didn't even replace my device they just gave me a gift card and I had to buy a whole new computer. Also I find it crazy that I paid for a 3-year geek squad plan only used it for 4 months and got zero reimbursement for the other two and a half years.

I have only had to use the geek squad service a couple of times and they are very helpful, friendly and knowledgeable

we always buy from best buy when comes to electronics because its the best way to keep them in good shape

I was told I could use any where I go and I honestly love it

I have the peace or mind that I have Geek Squad for anything the warranty wont cover.

These people are great and smart. Great replacement plans as well.

Totally worth the piece of mind. The more complex these devices get, the more ways they have to fail.

Awesome house computer for simple stuff to do for yourself and kids

The protection price is good for what it's worth and I can rest assured knowing I don't need to worry about accidents.

Great! And essential. Recomend addind in any purchase.

I usually buy electronics and do not add this service but it was recommended by one of the agents so I got it....and little did I know a couple months before it expired I was going to need it.

Previously bought item broke before 4 years, great to have a new plan

I really like my laptop. works well for the price I paid