Customer Ratings & Reviews

Gives you a little comfort. So that's worth it. Warranties are always pricey. But it that way where ever you go

I have not had to use my protection, but everything that is included I have no doubts I will have any troubles.

This has worked in my favor for general wear & tear. Its replaced parts on the device that would have resulted in hundreds of dollars in repairs. Which would have resulted in a new PC.

Great computer for gaming and all other things. The picture is beautiful and the computer runs fast. Only downside to the computer the battery dies super fast. Does not hold a charge for long.

Nice guys working here. Every time I stop by Geek Squad desk, team are helpful and cooperative

They're amazing, went in due to a problem with a defect in the plasma and they resolved the issue so quick

The Geek Squad does a great job checking and fixing my PC when I have a problem. They log into my PC remotely and work on my PC while I am at home. I can see what they are doing. They have always been helpful, friendly and professional.

Amazing laptop, i had one prevously and it was not so great. It would crash everytime.

They immediately gave me a new computer when mine came with a virus inside of it.

Helped me when I couldn’t figure out the issue on my laptop. Easy to set up and bring in for assistance.

I was concerned about some new features on my laptop, and the staff were able to walk me through setup and usage. They helped my rectify a few minor issues with the battery and charging as well. Really knowledgeable.

teh coverage has a very wide range, and you feel protected when buying expensive devices.

As a college student the peace of mind this brings is irreplaceable. I need my laptop for everything so this is a must!

When I told them I didn't need the membership because my company has IT and it's a company computer, they didn't seem to want to take no for an answer. They kept sending new people to talk to me about why the membership will save me money in the long run, so I agreed to it. I don't need it and wish I didn't agree to give them $200 for the membership. Then I just needed them to install the newest Windows update, they didn't tell me that would cost me another $100 and it took them 4 or so days to install a Windows update.

This protection plan is a must. It covers my device from accidentals.

This laptop is perfect for what i use it for would recommend it

I always buy the geek squad warranty. Other places offer warranties but you have to send the item in and wait at least two weeks or more for a decision to be made, with the Geek Squad you take it in and they fix or replace it in a few days. I highly recommend their services.

Easy to use, lightweight, works great, love it, I would buy again

This is the first laptop that I bought on my own and $100 is honestly a lot for me to pay for a laptop so I had to make sure that my laptop was going to be protected and after talking it over with the Best Buy employees I found a Geek Squad was the best purchase for my investment

Extremely worth it, I think it is necessary to get the geek squad plan for ANY electronic you move around, they are very helpful