Customer Ratings & Reviews

Great purchase will search for similar in the future

Very functional and very good quality, I highly recommend it.

Purchased a Lap top Asus Vivio Worked great for a short time till it was sadly stolen from my suv I was barely getting used to navigating a laptop since I have not been on a Laptop or Desktop in years . Now I am paying for a laptop I don’t have sad I know Ty .

Geek Squad did an excellent job installing my washing machine. The technician was punctual, knowledgeable, and made sure everything was working perfectly before leaving. Highly recommend their service!

Well worth the cost for the protection that you get from it.

With having kids around, this is cheap insurance and peace of mind.

Fast and very effective service. The tech was very informative and made sure to explain details

I think this is from from years ago. But they did help

Excellent service, quick turn around time, will certainly get it again on my next product.

Versatile between laptop and tablet. Awesome touch screen.

Have not used service yet, the person at the store said just bring it in if I have any problems.

Good peace of mind knowing your taken care of nice people

Necessary because is for my grandkid. He is 10 year old.

Good service when it comes to electronics love the helpfulness

Just Right i needed a new laptop lightweight thin and easy to carry around

I get these protection plans for pretty much everything over $100, due to I find it beneficial when I have had things go bad shortly after the manufacturer warrantee. And if it is deemed "broke" beyond repair, they'll give you your money back on a gift to purchase something else.

Called a few times and received easy to understand the instructions that I received

The 1-Year Accidental Geek Squad Protection is a fantastic add-on for peace of mind. It offers coverage for accidents like spills, drops, and other mishaps, which is perfect for someone like me who uses their laptop daily. I feel confident knowing that any unexpected issues can be resolved quickly without additional costs. The customer service is reliable, and the claim process is straightforward and hassle-free. Highly recommend this protection plan for anyone who wants to safeguard their tech investment!

Don't get a computer at Best Buy without this protection! I know it seems like a pricey addition, but if/when your computer breaks or is damaged, you don't have to pay ANYTHING. And if it needs to be replaced, you receive store credit for the full amount you originally paid (to put toward a replacement or whatever you want). When my last laptop bit the dust, I was literally able to get a new laptop with the credit and with the leftover credit after the laptop purchase, I was able to put it toward replacing my fridge that broke. GET THE PROTECTION and don't let it lapse without going and getting any issues that arise with your product fixed or the whole thing replaced. Best investment!

Your Best Buy associate named Tommy, who sold me the projector, was great, helpful, kind and patient. He also sold me a great project. We love our projector and it's lumins are more than sufficient to project brightly and well.