Customer Ratings & Reviews

Andrew was great, knowledgeable, provided Information efficiently and with professionalism and friendliness!

They are always there to answer any of my questions. Love that they are always available!

I now have a protection plan on my product which reassures me that if in case it is damaged it will be either replaced or repaired

Got a have it with a PC purchase most of the time they have problems at least once!

I highly recommend protection on any electronic I have used the plan several times and it has saved me hundreds if not thousands of dollars!

The agents removed my old units and installed the new with professional excellence. They were incredible and couldn’t have done a better job. These folks represent Best Buy in a great way.

I got This for a couple of my purchases and it's always good to know I have this protection just in case of an accident.

Best purchase you can make so you have the protection that you need

My boys at the Diberville MS geek squad always do the best work. I've never had any complaints. The year package depends on the individual person. I personally got this one due to my own laptop situation.

I usually get the geek protection because I have had electronics go bad and when I didn't buy, it has been a huge problem. This is piece of mind especially as a student.

Wasn't sure I needed this but I purchased the protection since we have a lot of different devices. Turns out we've used it several times already so I think it was a good decision.

Best Buy honors the warranty without questions asked. My son had an ASUS gaming computer that had a problem with the battery. They were not able to fix computer so they refunded the total amount we paid so he could purchase a new computer.

I've been in Information Technology for 20+ years. I know quite a few things but technology keeps advancing. I also know I have not seen in all of what can go wrong. Comforting to know I have someone I can go to on my new laptop when needed.

I can always depend on the Geek Squad to answer any questions I have about my devices. They are extremely knowledgeable, patient, and explain things so I can understand things. Being able to make appointments online is very convenient.

Hopefully, I won't have to use it, Geek Squad give you piece of mind knowing if you have a mishap, they cover it.

It only makes sense to cover our student’s new laptop with a warranty. We don’t anticipate any issues but can rest easy knowing if anything happens, we’ll be able to get it addressed.

I had purchased two laptops for Christmas gifts. I hope my family love them

I have had no problems with help from geek squad so far amazing work.

Wouldn't buy a laptop from Best Buy with out one. I've more than saved the cost of these.

I had to use plan on refurbished item right away and it was a fairly process and worth the buy.