Customer Ratings & Reviews

They are the best will not go anywhere else. All on piont with price and knowledge

This is a great to have when you buy a computer for your child. If anything happen you can always take it back to the store to see if it can be fix my someone from the Geek Squad.

Haven't had to use it yet but bought it for peace of mind. Seemed like a no brainer to me for the price I paid for my computer.

We recently bought our first ever laptop computer at Best Buy and we are very satisfied with knowing that our laptop will be covered for 1-year!!! Glad they offer this service!

Great knowledgeable staff. That informs you of your options and is willing to give you honest answers.

purchased a laptop for my husbands birthday at Best Buy and so far have not needed any repairs but am glad to have it if needed. Geek squad protection is good to have

Always get this product to protect my investment!!

The Geek Squad are my heroes! This was the best purchase I ever made. I know nothing about technology and they have come to my rescue more than once. I highly recommend their service!

Loving this one covers all my computers and I have three one being an oldie but goody. Already used it plus ease of getting things repaired at reasonable price

I really can't rate this now since I thankfully have not had to use it for my NEW laptop !!! Gave a rating based on my use of Geek Squad for many years for other items.

Happy I bought it. I am accident prone and fear I will spill on it

I always buy the Best Buy warranty, their warranty is the best investment you can buy so you don’t spend unnecessary money in buying the same item if it breaks or no longer works.

Better safe than sorry! Purchased this just for the what if factors

Great protection plan I am thrilled to be protected by such coverage and not have to worry about anything happing to the labtop

I really cant answer this one as i haven't figured out to get it downloaded to my computer. I need to call and ask but have been so busy i haven't had the chance.

My Grandson an i spoke to a Geek Squad Member, Before purchasing his dell computer, he was very helpful. With our Q,A.

Really good service they repair or exchange devices if needed. Just expensive

In years past I have always turned down additional protection options, but knowing that newer devices just don't last as long anymore is my reasoning for purchasing it. Plus they also cover damage to the device which is really a nice bonus.

Then from 2 years to 3 years I bought I love the attention n they're right there when I need them I'd buy the 100 year if they had one Great to have this I recommend this 100%

I am able to comfortably take my laptop out without needing to worry about damages as it’s protected.