Customer Ratings & Reviews

Perfect computer for my student. She likes to do art work, study, and watch media.

The agents help me with my computer and led me to learn

These guys are great!!!! The geek squad is a force!! They tried there absolute best to fix my laptop in a timely manner. And when they couldn’t they were very communicative and sent multiple texts every step of the way to inform me of next steps. Got a replacement because I had there warranty and everything was so smooth and easy. I’m freaking ecstatic that I can play my favorite games again !!!

Have a geek maintenance for my I pad and thank goodness I have not had to use it but I have had them in the past and were very welcoming

First time purchasing laptop thank you for helping me setup and guidance you have given me

I always get the geek squad protection because it comes in handy with kids in the house. my last lenovo yoga my kids dropped and i just took it to the fine people at Best Buy and they weren’t able to repair it but they replaced it with no issues

Have not used service yet, the person at the store said just bring it in if I have any problems.

Have used the service in the past and has been an easy process to use and was worth it

I absolutely love my insurance policy from Best Buy! It gives me total peace of mind knowing my purchases are protected. The coverage is comprehensive, easy to use, and such a great value for my money. I highly recommend it to anyone looking for reliable and affordable product protection!

Great comfort with accidental damage protection for my new laptop. Haven't used it yet and sincerely hope that it is never needed, but it is a great comfort to have the protection there if something bad happens....

This thing blew me away it’s literally a desktop in your palms

Like Love It Best I’ve Ever had

I like geek squad protection. electronics are expensive and this is peace of mind. Plus I think all the techs I have encountered are very knowledgable. I like I can ask questions and they treat me with respect. I have asked for advice on my purchases and they have helped me. They came to y home at no charge and fixed my smart TV. The cost of the extended warranty threw geek squad is well worth the money.

Excellent service, quick turn around time, will certainly get it again on my next product.

Haven’t used it yet, but knowing I have a safety net makes me more comfortable. I had a previous laptop that I spilled a drink on and it fried it. I had no protection plan then. So this time I decided the protection plan was worth it.

Best laptop lite weight and strong. Not heating mush and no sound

My daughter loves this Chromebook. Its has the space neede for her needs

[Employee of bestbuy] I decided to spend a little more this time and I am glad I did! You can tell this laptop is just made better, my last few were more flimsey and just more creekey with noises when opening and closing the lid, etc. This one is solid and feels well made. I also love the specs! I can play any of my games at best settings and it handles with ease!

Computer is clean and runs great no issues whatsoever. Haven't needed geek squad on this Computer but have always had good service when ive had other electrics serviced

It is a must have, it covers a lot of issues and you don't have to ship it to them.