Customer Ratings & Reviews

I always purchase this protection with all my devices. Is great and costumer service works fast.

I like having the geek squad in my back pocket just in case my computer stops working they can help me it

I just bought the computer for my youngest daughter for this year 2020 Christmas. Haven't use them yet

Works excellent - no issues whatsoever. High quality product that I Would recommend to anyone who has purchased a high Dollar piece of hardware

Gotta get a good product protection plan when you get something expensive

Get the warranty. Dont be cheap, it is always well worth the protection!

I feel safe to use this where ever with the accident protection.

Always a good thing to offer a protection. Plan that covers and at same location. Thank you geek squad

Have not had to use the service but it was worth having it being that this was for my daughters computer

Agents are always helpful..geek squad has fixed previous computers ..

It's good when you spill water, but I wish it would last for longer.

I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.

2-Year Accidental Geek Squad Protection feels great to know there if needed.

I have a teenager and this has paid for itself several times over! I'll never go without this ever again!!!

Got this for my daughters laptop for college and we haven't had to use it yet. Worked great for my son's laptop he is using in college.

The warranty is always worth it!! My daughter had an accident with my last chrome book and I am so happy that I purchased the warranty.

I highly recommend getting this protection. It has saved me a lot of money on my purchases!

Verry nesesary, and usefull for myself. I relly recommend this.

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I have NO idea if the anti virus protection is installed on my lap top like they said they were doing. It doesn't ever tell me that a check was done and I don't even remember what the program is called. I was not impressed with them "pushing" this whole program on me to buy for about $300. It was total tech support but no one can understand English when you get on the phone and you wait forever so it's pointless.