Customer Ratings & Reviews

BestBuy is the go to place to buy electronics. I always get the protection plans from BestBuy. Life happens and it is always nice to GS for those unfortunate electronic mishaps. BestBuy protection plans are worth the extra money. BUT GeekSquad failed me this time. I took my 6 month old chromebook in for a cracked screen. And the results were very unsatisfying. Easy to setup appointment and fast service vice taking it in. GS sent the chromebook out for repair. About 2 weeks later I received a call that the chrome back was back in the store. But the monitor/screen would not display anything. The GS team member stated he could only see when connected to an external display. I was given a choice to send it back again for repair or get a refund to purchase another Chromebook. The exact same Chromebook is now $200 more than when I purchased mine. So send back for repair again was really only choice. A other week later I get a call the Chromebook is back and ready to be picked up. The GS team member turns on the Chromebook and the display works, success. BUT I take it home give it to my daughter who uses it for school. She opens it and starts checking it out and then asks why her touch screen doesn't work anymore. What? And then she points out that the rubber pieces that sit on the table top are missing. The Chromebook was sent two times for repair. Now I have to take it back to the store, and see what they can do for me now. Luckily the school year is almost over, and she can stop borrowing a chromebook daily from the front office of her school.

will always buy the geek squad protection for all my computers.

will always buy the geek squad protection for all my computers.

will always buy the geek squad protection for all my computers.

I rely on the Geek Squad’s protection for my computer needs. Making an appointment is easy.

So happy I purchased this. Needed to repair and this saved me a lot.

The 2 year accidental protection gives you a piece of mind.

This is a great service to have when you are clumsy.

Always there for you in store r st hime. A must when you buy there

I haven't try it yet but they most likely to help you and exchange.

Always has been good to me! Always easy to get ahold of and get help

yea i bought the warranty- i hope i never need it but i have it just in case.

I am hoping not to need the service, but am always glad for the safeguard.

It's a relief knowing I have laptop intelligence at the touch of a button. I can call them anytime

Geek squad is great and wonderful. Always there when we need it.

Geek squad is great and wonderful. Always there when we need it.

Geek squad is great and wonderful. Always there when we need it.

Geek squad is great and wonderful. Always there when we need it.

Geek squad is great and wonderful. Always there when we need it.

Geek squad is great and wonderful. Always there when we need it.