Customer Ratings & Reviews

Haven't really had to use it yet but I have it just in case

I have not used it but I know that it is excellent and incredible attention

Learned the hard way when a one year laptop got black screen of death so on this purchase I took out the plan. Hope to not need it!!

The Geek Squad are my heroes! This was the best purchase I ever made. I know nothing about technology and they have come to my rescue more than once. I highly recommend their service!

Great for piece of mind! Price was right, too. Previous experience with Geek Squad has been positive.

Definitely worth the money. Would recommend getting this for any electronics because you never know accidents do happen.

Geek Squad support is great! I always buy their plans and they have been great! Hopefully I won't have to use them, but if I do I feel confident that they won't fail me.

Warrenty is better than none ..in my way of work so at least its covered

Haven't had to use it for a second time. If you want it done right the first time call them

This is always a most buy when purchasing any tech related item IMO

I got this laptop last year and so far no issues. It’s been working well. I’ve mostly use it for school (college). I sometimes watch CNN news or Hulu or Netflix. I’d recommend it. Hopefully, it continues to have no issues.

Great Chromebook. Just as good as a full laptop. I purchase all my appliances from Best Buy because I'm assured a quality product and great service when needed.

Great customer care, quick and effecient! Will solve issue in a timely manner.

Purchased the extended service for the Acer Nitro 5 gaming laptop. I figured since the laptop is being used by my 13 year old son, it is a good idea to get the extra protection.

Broke the touch screen when I dropped the computer, fixed it, no questions asked. Took about 2 weeks to send it out and get it back.

Geek squad is the reason why I buy all my electronics through Best Buy. Great customer, experienced team and always eager to help you solve any problems. Their warranty is just the best!!

i bought this laptop for my granddaughter for college, she loves it. said it works smoothly helps in her classwork, she takes it with her all the time, grate for studies, thanks me all the time

This is a great to have when you buy a computer for your child. If anything happen you can always take it back to the store to see if it can be fix my someone from the Geek Squad.

It is good in case you need help. I didn't need the support so far but I am relaxed. Just in case.

Geek squad is always dependable and helpful when needed for my tech products. Recently brought in laptop and received fast service and quick return of product