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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11994 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 11,994 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good ideal to make sure you have yourself covered if you have a problem with anything you purchase. I always get Geek Squad with everything I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a gaming laptop and I dj so I was worried about damage. This covers accidents and faulty hardware so if you get an open box with less warranty this is a great way to protect your investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly staff, easy to make appointments when needed. Security for college kids away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use but once, knock on wood! Hope it stays that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks for the Win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with the geeks. Knowlegable and helpful for us "non-tech" types

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me troubleshoot and take care of updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good to have protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the geek squad service yet, but i hear its excellent so i have it just in case. Doesn't hurt to have protection on your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have help if anything breaks or goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty is well worth the purchase. Saved me the entire cost of a dropped computer. Good for piece of mind if you can afford the small additional amount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is always a good idea for computers, and easy to use. I've never had issues with getting problems fixed.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Thorough at what they do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just book an appointment or call geek squad and they will definitely take care of your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good service they repair or exchange devices if needed. Just expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase Geek Squad service when making electronic items. Peace of mind knowing within the extended time that I am covered is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this when I get an item here. I never regret. They are always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend purchasing the extended warranty with a laptop purchase. Even if we never need the service, you are eligible for one battery replacement which makes the cost of the warranty worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security that I can make a phone call and everything is taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have teenagers, or accident prone, this is a MUST HAVE!! They have always done good work! Cheaper than replacing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very polite. And professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents attached my TV to a brick wall with no problem and had it connected and ready quickly. The guys were very professional.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this story with us! We're glad everything went well and hope you're enjoying the new setup. Please let us know if you have any questions or need any help.

  • Rated 4 out of 5 stars

    Great assist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There has not been any need to use the protection plan but it does cover good things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection is great. I know from past experience that they take care of you.

    I would recommend this to a friend