Customer Ratings & Reviews

Best part of buying from Bestbuy because of the great accidental protection!

I had to travel to Florida and computer had a problem. I was able to go to nest buy and they were able to help resolve problem. Kudos. Love the service

Purchase this for our TV protection plan. Hopefully we won’t have to use it but it’s a good insurance policy to have and very reasonable price for an extended warranty

Very kind had a warranty for my new laptop and they had no trouble fixing it

Geek squad transferred my data to my laptop and installed the necessary software I purchased in a very short time. They are very patient and clear in answering my questions.

Great price to pay to know I’m covered! Allows me peace of mind in the event of an accident.

Have had good results from Geek squad reworking a new but very poorly operating Lenovo Yoga 920 Laptop with hardware problems and later several software issues with the same PC. Always make an appointment before going to the Store.

Haven't had to use you the service yet but based on previous experiences with the Geek Squad I expect nothing less than great service.

Always recommend geek squad, i can not believe how many times i have reached out to them even foe the smallest of requests and they are always helpful.

Worth the price for the security of knowing you have trust worthy and knowledgeable technicians to help you if needed. Also used them to help upgrade my son's gaming PC

The agents helped me find a great and reliable laptop!

The service is good at Best Buy but you’ve always got to make a appointment. This computer is ok for what I needed it for . So far so good

A must-have for all of the valuable electronic equipment. Needed in case of an accident!!

we love all Best Buy plans, they are effective and they always provide great service to us as customers

Great. Came in handy a year later when my screen went black and had to bring in. Now today I get to swap it out because it was not able to be fixed

I bought the 3 year Geek Squad Protection for repair or replacement if anything happens to my new computer. So far I have not had to use it.

Always iffy about getting extra things but I love getting geek squad.

Purchased it just in case and haven't used it yet.

The Geek squad are an efficient and highly knowledgeable team in their work. I love how they easily helped me set up my computer. Kudos guys !

I wouldn't live without Geek Squad. I depend on them 24 hours 7 days a week. I know if something is wrong I don't panic because I know I have them.