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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11994 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 11,994 reviews
  • Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase extended warranty. If you ever need it , it pays for itself. Great Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks squad have saved my life way to many times love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GET THIS. Its expensive, but I promise if there's any problems you want this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A excellent choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great protection plan if you break your laptop or crack your screen make an appointment and geek squad will fix it, and it cost you no money at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool for my needs…. Z a z. Z z z z z z z z z z z z

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plans!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer started acting up, so used my plan to get another new laptop without any hassle. Love covering my stuff with BB plans!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection that I hope I do not need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to actually give this a review, as I have not needed it so far. It's kind of funny hoping that I will never need to use it. I guess I'm paying for peace of mind and security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great idea to have protection on devices and geeksquad makes it easy if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This plan is a must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know from previous purchases that the Best Buy insurance plan literally covers everything and love tat fact that I dont have to worry if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-Year Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already been put to use. I bought my grandson a laptop for Christmas and the screen was cracked within the year and replaced at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geek Squad Protection. They are always worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we used and been pleased with work by Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Warranty for 1 Year in accidental i'm so happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a laptop with geek squad protection and was facing issues with the laptop. They replaced it in days. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes sense to protect tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use this but I like knowing that I have it! Considering I have a smaller laptop that is a 2 in 1, I wanted to be able to protect it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this helps ease my mind for two years wandering if my laptop willl stop no worries with 2 year protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provides the best customer service and they are knowledgeable of their products and resolve your issues within reasonable timing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good with speed overall a great laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Plan Could Be Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an expensive laptop and it works good. I also bought the 2 year Geek Squad plan. Then I lost my charger. I was told by Best Buy that they would not replace it. It would've been nice if Best Buy would have replaced the charger. They should offer to replace the chargers at least once. The laptop cost $2,000 with the Geek Squad plan.

    I would recommend this to a friend