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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11996 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 11,996 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must now days to keep a protection program on your computer . The geek squad has always been a good protection plan to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good option when you have children that are using the product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Optional plans?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was useful for three items out of 10 that are supposed to be covered they should offer a half price for half the amount of devices plan. Why don’t they have optional plans?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer purchased for my son at college, it more than gets the job done. Have not used Geek Squad or tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer purchased for my son at college, it more than gets the job done. Have not used Geek Squad or tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer purchased for my son at college, it more than gets the job done. Have not used Geek Squad or tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAve had this protection for many years on different devices and very pleased and satisfied with the coverage and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COOL COMPANY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE GEEK SQUAD THEY ALWAYS KNOW HOW TO FIX MY DEVICES. THANK GOD FOR THE PROTECTION.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product! I love this ! Buy ! Great ! I love the experience !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HappyBuyerHighlyRecommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure which one to get. I discussed it with the Best Buy Sales rep. I got the best one for my needs. I am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this program. I have all my tech's done by the Geek Squad and they never fail me. Honest staff that do the work correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service for Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been able to count on this particular service to help replace broken products, or malfunctioning products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service for Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been able to count on this particular service to help replace broken products, or malfunctioning products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't put a price on peace of mind. Glad I bought the Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad transferred data.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad transferred the data from my old computer to the new one. This made it easy for me to begin using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this protection plan in the past and it saved me thousands. Just like the piece of mind that it’s there in case of an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 1 Year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this protection for the product we purchased, but past experience with Geek Squad was always great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Less money for longer warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest value is the 3 yr plan. I bought phones in texas and best buy has good coverage with a 1 time replacement if they can't fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back-up when your appliance fails you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and resources on hand to help guide through any problems. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gives a little relief

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i used to not get the extra protection. i changed my mind when i saw my wifes tv mess up. she had geek squad, and they replaced the tv even after it was 2 years old. nice.

    I would recommend this to a friend