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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11996 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 11,996 reviews
  • Rated 5 out of 5 stars

    Rog laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and great service! Also picking up was smooth and good service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have but I hope I never need to use it. Life can be unexpected but my laptop is protected!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to add protection to a device, can be done in a matter of minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job the geek squad is always there to help y

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me get going on my computer and set it up for me the geek squad is great I have a few friends and family use them a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad responded to my questions very profess.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had to call Geek squad once by phone when dealing with a tv/sound system hookup issue. They answered my questions and I was off and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always broken something so having this is always a plus

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gadget guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy anything over $1000 dollars and you are likely to carry it around with increased exposure to accidents and heavy shaking that is likely to jog something loose, onsider protection plan. It just saves a lot of aggravation given the high probability of an issue developing with 18 months. I historically did not buy protection plans but I have changed my mind when its a electronic that will be carried around. I still do not buy protection p lans for fridge and washers which are not moved as often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix all my devices quickly and get it back to me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased protection with best buy and I highly recommend this service. They fix everything without hassle!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always protect my items I purchase from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wil get my son through his first two years of college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All encompassing coverage that I hope I don't need to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is to prevent loose oor money and I always recommend to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy a laptop without this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy a laptop without one. I live very close to a Best Buy and bringing it into the store is super easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like getting the additional warrrnty coverage on my laptop. That way I know I don’t have to worry about anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just keeping extra insurance is case of an accident. Knowing that the Geek Squad is there if needed is reassuring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all products are built well I had to take my laptop back to geek squad and it was repaired because of the total support plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full Service, don't take your chances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you can get full repair or replacement when something goes wrong, outside of the manufacturer's warranty, it's a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage plan, I purchase these plans with a lot of higher prices electronics, just because you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By smart this service is important for all the devices you get!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 1 year peace of mind. When a kid at home, accidents happen at the table with spilled milk, juice and water.

    I would recommend this to a friend