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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11996 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 285 Showing 5,681-5,700 of 11,996 reviews
  • Rated 5 out of 5 stars

    Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase has paid off, I am happy with the customer service. The appointments service is effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t like your sppt system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was good and did everything right the first time and were polite

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek Squad re-worked my Work PC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Geek Squad for repairing my Work PC. My partner ask to add these fonts onto my PC and the fully corrupted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to purchase and able to utilize it to repair my computer w/o issues and no delays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is usually easy but mine is up so there’s not any further use for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy spending

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE ALLLL G.S.P. REPLACEMENTS PLANS they make so mucj since to buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that when you buy something with this kind of price tag you better protect it because I know I would be devastated to lose this and just have no promise of having it fixed, although my charging cord did get mashed up and being a rated brand they didn’t have the replacement cord and told me to rebuy it and submit the receipt which is one more hoop than I wanted to jump through at this price tag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan, especially for parents with Kids and/or pets. Definitely worth if the product will be around them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but I am glad it is available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 3 year coverage and feel that is worth a laptop of this nature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must-Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always super helpful and I’ve always had professional and informative appointments with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this product to manage a small at home business and to complete school assignments with our daughter! It’s perfect for our family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had geek squad protection in the past and they have provided superb service so I decided to get for my husband's new lenovo laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend getting a protection plan on anything expensive just in case something does go wrong. Geek squad is there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protections are the best but in reality,best buy as a whole just a great company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection for Our Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase went well and it is good to know that our computer purchase will be protected for three years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's warranty plans are always a great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good I can't complain the price was perfect I will buy more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Greek squad in the past. It’s good to have this type of company along with the insurance for a piece of mine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Data Recovery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for the Geek Squad team for their hard work to diligently retrieve my data when my computer died.

    I would recommend this to a friend