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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11997 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 294 Showing 5,861-5,880 of 11,997 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and help me solve my needs, explaining everything and offered good advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting the protection. It is worth the money. Have had to use it twice on different products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Will not properly fix your computer, will refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasted roughly 1 1/2 months of time shipping my laptop back and forth 3 times to their service center, only for them to manage to break it some way new every time, not the geeksquad workers fault domestically at the stores-but rather the people at the kentucky service center... Got my computer refunded but had to waste a whole lot of time and talk to a whole lot of people

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great It's Great It's great It's Great It's great It's Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT VALUE AND COMFORT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DONT HAVE TO WORRY ABOUT MY COMPUTER ANYMORE! THIS IS A GREAT FEELING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife made me get the warranty. Haven’t needed to use it yet but time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection in a FLASH!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can sit back and relax, knowing I am in good hand with Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that all I have to do is call up the Geek Squad or get on the Chat and they fix what I broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it, peace of mind and hopefully I won’t but had to buy as I absolutely love my lenova!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just always love the geek squad never really to many bad reviews

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have For Every Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the investment. This product has paid for itself over and over again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always been great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan has always been a great way to protect myself against life. Laptops are to expensive to not have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    accident protection repair if something broke down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have, in case your computer ever breaks down or spill something on by accident,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service to provide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that helped me were all super nice and respectful, took awhile to get it done but am very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very good for me at this time since I am using less than a month now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection and Best Buy always fixes the situation should it ever need fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protection plan to have just in case something goes wrong with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I had this , was never working right , finally brought it in and it had to be replaced!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Geek squad service, I totally recommend if buying any computer....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have this piece of mind in the event that it is needed to be used on the product I bought

    I would recommend this to a friend