Customer Ratings & Reviews

Great option for my brand new computer for my small business. Very affordable and worth it when I got my new Dell laptop as an "open box" item and saved so much!

The peace of mind knowing my laptop is covered if it should meet some unforeseen accident is priceless

This gaming laptop is a beast! I’ve been running Baldurs Gate on it for around 40 hours so far and this far supersedes the performance of my PS5. The 12th Gen i7 and 4060 rtx card blows my mind! I would highly recommend this laptop if you’re on a budget. Get it while’s it’s still 749.99 or you’re gonna be missing out for sure. I’m glad I got mine while it was on sale. Gaming laptop under $1000 with better performance than ps5 = win I also like that the keyboard is rgb backlit as well. I hope with further exploration I find that the keyboard is addressable rgb. Only small complaint is the speakers aren’t the greatest quality would recommend grabbing a gaming headset and an Xbox controller for maximum gaming experience

It is great to have, gives me a sense of security especially when the younger ones are using it.

I bought for one product and they showed me how to get all my products covered!

Very good laptop for daily use. Fast performance, bright display and smooth multitasking. Battery life is decent and build quality feels solid. Happy with the purchase!

I'll be traveling with this laptop so the peace of mind is nice. There has been no need to use the warranty yet, if that happens I'll update the review.

They helped me with my computer when the touch screen went out and it was covered by the warranty.

This service is only available in store so be prepared to bring your device into BestBuy and then wait for an available technician. I gave up on waiting after over 30 minutes and flagged a regular employee for help. I ended up returning the device I initially purchased in favor of a different device that better suited my needs. The Best Buy salesperson was quite helpful and knowledgeable whereas I don’t know how Geek Squad service may rate because I waited half an hour and then gave up on using their service.

Love these guys. They are so helpful and friendly. I always have the utmost confidence in their knowledge

I have not had to use it after owning my computer for over a year. It is a good deal should something happen

Great safety net if anything goes wrong. No complaints.

Well it may not be the flagship Book3, it's Perfect for school and pretty much any normal use. The best thing is the screen share or split. If you all ready have a Galaxy Tab 7 or higher. Then get this laptop or any or the Galaxy Book3. No matter where you are, you have a real office that you can setup at. There is so many great use for this Laptop and Tablet tag team duo. Just think your setting help your kids with home. Instead of looking over your shoulder they can just see exactly what you are doing with screen share. It's awesome and Samsung makes it so easy to use, that ever I got it working in less then 5 minutes. Just Awesome. Worth the money.

Never had any issue they fixed and replace tv and laptops. Nice to have instead of mailing it like other places have u do.

It’s alright the employ’s aren’t to difficult about it when you got to try and report a problem with your product

Love that these are always offered especially since I have kids because you never know what could happen

I just want to say that I absolutely love this laptop. I was skeptical at first, because I’ve never heard of the brand. I decided to buy it after spending hours on researching & reading review’s of multiple laptop models. I’m glad I took a chance on this one. It has so many extra great features. I feel I got a wonderful deal for all that it offers. It runs fast, it’s a decent size, nice & sturdy. The gray looks kind of dull in the pics, but in person, it’s actually nice. Back lit keyboard, and beautiful, clear display. So far a great buy. I recommend.

Very useful and gives a safety net in case anything happens to my device.

Stuff does happen...this is insurance for the poor quality products available these days

What can you say other than geek squad accidental protection is great