Customer Ratings & Reviews

Good luck finding a better group of individuals so knowledgeable to help with the ever changing world of technology. It's always best to have people to lean on and this team will not let you down!

I trust Geek Squad. They're professional and get the job done.

Whenever I get electronics, I always come to best buy because I know I can count on geek squad to get the job done

I always buy these warranties from Best Buy and when I need to use them, the service is always prompt and helpful. Always buy the warranty!

Always purchase. Learned the hard way. Protecting one's device is liken to self care. You wont have the headache later.

Excellent tablet/laptop for my 1 year old. I bought it for him when it first came out a few years ago and i just bought the same model again as the hinges keep breaking which is the only problem I had so far. I had geeksquad repair 3 times which maxed out my warranty so i’m buying a new one again and restarting my warranty. Again, its excellent for kids.

I'm a little clumsy so it was a must that I got warranty. I have a grandson that loves anything that has buttons.

Ive owned this laptop for around 4 years and its been a solid workhorse the entire time. It handles AAA games up to 2022 releases on medium settings no problem, and later titles as well if you crank the fan speed. Its given me no significant issues and is a fantastic bargain for the price. The fan noise is a little loud if you're playing higher end releases but that means the system is getting cooled so it's a necessary compromise for such a compact package.

Geek squad are a great team. Very knowledgeable and help me fix my laptop.

They are very kind and every time I go or have a problem, they attend to me quickly and solve my problems.

He performs well and the results are good Fulfills With what was agreed

Great coverage and customer service is very careful.

Its always good to know that we have an insurance policy in place for the just in case things

Geek Squad protection has saved our bacon on more than one occasion. Highly recommend!

So far loving my New HP 14" Laptop , this time went for 14" screen instead of 15" screen. This 14" Laptop is much lighter and fast on startup , Browser's are opening up, alot faster . My old HP Laptop only lasted 2 years 1/2 .. This time I only kept on old Laptop for WiFi for New HP Laptop ,didn't want issues from old Laptop to be on to New HP Laptop ...Like Chrome not responding or slow at startup, I only use it for online shopping , playing games , search ,and glad that Chrome is working alot better on New HP Laptop . Didn't installed the Internet Security that came with HP 14'' Laptop . I have Norton Security which I been with them for long time . Thought Internet Security that came with New Laptop might conflict with Norton Internet Security .

Geek squad is there with quality services and professional services when Ive needed and is top tier service.

The accidental protection allowed my computer to be replaced when it became damaged and it couldn’t be fixed

We got this for my new laptop. I can breathe easier knowing that my laptop is covered and if I have questions or a problem, help is not far away.

Its nice to know that in the event something unfortunate happens im protected.

I love this laptop. The I have had no issues with software compatibility and the battery life and screen are highlights for me. I have owned several Microsoft Surface devices and this beats them all. My only problem is the finish color and material. I have never had a device that showed so many fingerprints. I wish I could find a good wrap or vinyl cover but I would need to even cover the track pad. Prepare to constantly wipe it off.