Customer Ratings & Reviews

Having the extra protection eases my worries. I’m hopeful that my teenager won’t need it, but glad to have it just in case.

It's always easy doingv everything with BestBuy. From online shopping, picking up in-store. To walking in to troubleshoot your device.

teh coverage has a very wide range, and you feel protected when buying expensive devices.

Brought the insurance. Didn't use them yet for service

I love how you don’t have to keep the receipt for your warranty to be able to work. Also the staff was very helpful from when I walked in to when I left. They answered all my questions and helped my find the perfect computer!

Mojoico was great! He explained in detail how we could fix our computer without it costing an arm and a leg

Glad to know that i can being laptop in for practically anything. Feels secure that i can have laptop repaired at no additional cost.

Extremely worth it, I think it is necessary to get the geek squad plan for ANY electronic you move around, they are very helpful

Geek squad has always been an excellent help in the past. I haven't needed it on this purchase though.

Absolutely loving this device! I use it for basic things (email, Netflix, etc) and I’ve had no issues whatsoever. Only drawback so far is that camera is not front facing so no video calls unfortunately.

Worth the money. On top of the manufacturers warrantly.

My ice maker was making noises and no ice cubes were coming out, but the Geek Squad repaired it and still working fine ever since.

I trust that if I have any problems In The future that that they will help me solve my computer problems.

I love it. Best Buy def always do the right thing.

They help me out with my computer, did not work, when I first bought it, I appreciate the help.

We haven’t had to use it on the item we bought it for, yet. But from past experiences with this service, we are confident that they will take care of us.

I purchased the 3-year protection plan for my new ASUS laptop for peace of mind. If I have any issues, the repair is free and if it cannot be repaired, I'll get a brand new laptop. I believe that protections plans are very necessary for all electronics.

I took my hacked computer to the gerk squad. They were quick to fix.

As a college student the peace of mind this brings is irreplaceable. I need my laptop for everything so this is a must!

Gives you a little comfort. So that's worth it. Warranties are always pricey. But it that way where ever you go