Customer Ratings & Reviews

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Thay have treated me with an enthusiastic sense of customer satisfaction. All my problems have been resolved in record time.

I have yet to need to use my warrenty but if I do I have confidence Geek Squad will make good on there end.

I haven't had to use it on the computer I just purchased, but have had to use it in the past, and the help I received was AMAZING. I highly recommend getting the Geek Squad protection.

[Employee of bestbuy] Laptop is a great product that is priced perfectly for what it does. Laptop witks and functions as intended and is easy to use.

Nice guys working here. Every time I stop by Geek Squad desk, team are helpful and cooperative

Haven’t had to use the Geek Squad and hopefully don’t have to, but at ease knowing they are there for us

I love beat buy best quality for the right price..

My geek squad protection plan is Awsome to have. I haven’t had to use it as yet but just knowing that I Hav a 3 year warranty is just consoling. Especially knowing if something is to happen I can call on them. What a piece of mind this is. Well worth my money

Love Geek Squad. I will buy anything I can through Best Buy as well as the extra protection. This protection not only covers defects in the hardware, but if I accidentally damage my item.

Used it in the past and didnt have any issues getting serviced.

So far I have not had to use the extended warranty. I have purchased one in the past which I did have to use. I was pleased with the results at that time. I did use my Geek Squad contract to set this computer up.

The 1-Year Accidental Geek Squad Protection plan was added peace of mind for my tech purchase. I felt secure knowing that if anything came up as an issue, I would have accessible help to fix or replace the product.

Geek squad protection actually makes life better great associates at BBY

I like having this on my computer as this ensures protection on it so I can hopefully prevent what happened to my previous laptop.

BestBuy accidental protection covers your purchase from that expected moment where the item stop working or damage from an accident. I would recommend this insurance. Save a lot of money when the expected happens

There is not a cover to protect my new Samsung Chromebook Plus, and I dropped my Asus Chromebook within the first month. This service is a must because you will be disappointed if you don't get it. They did a great job with my S7 Edge screen replacement last week too.

Yes, my Chromebook has broke. I took it in and the help service was wonderful. They fixed my equipment and return it to me.

Geek squad did a data transfer. But forgot to put in my SIM card from my old phone into my new phone. So I had to make another trip back into the store.

The agents has helped repair my laptops in the past. It’s very easy to schedule an appointment and everyone’s been very helpful.