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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11994 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 11,994 reviews
  • Rated 5 out of 5 stars

    Nice Support People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly chat for finding proper mouse. Gave me many options in different price ranges.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I never got it back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t want to replace the screen because of it being an older version. I had so many things on there and I’m not even sure anything was backed up. :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad's OLED 'burn in' protection insurance is amazing! Perfect for anyone who appreciates the perfect picture of OLED screens and wants to ensure a great lifespan for their devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech help is comforting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been in Information Technology for 20+ years. I know quite a few things but technology keeps advancing. I also know I have not seen in all of what can go wrong. Comforting to know I have someone I can go to on my new laptop when needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GeekSqaud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good warrantty beats the other companies hands down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-year Accident Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime that I purchase electronics I always purchase the Protection plans as well because anything could happen and they are usually reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy honors the warranty without questions asked. My son had an ASUS gaming computer that had a problem with the battery. They were not able to fix computer so they refunded the total amount we paid so he could purchase a new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet. To be honest, I never know if I should buy extra protection or not. I tend to lean toward “better safe than sorry” when it comes to extended warranties on tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it. Gotta keep the things we live protected. 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed on this particular item, but we pretty much get it with all of our purchases. Always excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance added

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use the insurance yet but love knowing it there if we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is appreciated.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always depend on the Geek Squad to answer any questions I have about my devices. They are extremely knowledgeable, patient, and explain things so I can understand things. Being able to make appointments online is very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great specially if you bought products for kids and protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 3 Year Laptop Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 3 year extended warranty covers all problems you may encounter without any copay, deductible or number of incidents!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically do not purchase a warranty on devices but this was a great value and they will fix essentially anything that can happen to my laptop. It worths the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very fortunate so far and haven't had to have anyone come out but I di call in for some advice and got a quick and easy fix!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this service for my laptop because I thought I may run into issues with my electronics in the future. If you think your product runs into frequent technical issues, definitely recommend buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this service for my laptop because I thought I may run into issues with my electronics in the future. If you think your product runs into frequent technical issues, definitely recommend buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this service for my laptop because I thought I may run into issues with my electronics in the future. If you think your product runs into frequent technical issues, definitely recommend buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing protection! provided me services constantly 24 hours.

    I would recommend this to a friend