Customer Ratings & Reviews

In years past I have always turned down additional protection options, but knowing that newer devices just don't last as long anymore is my reasoning for purchasing it. Plus they also cover damage to the device which is really a nice bonus.

I havent had to use it yet but I love the fact that anything goes wrong my product is covered

Tho I haven't had to use the Geek squad to come out for any laptop issues they have been out to install it as well as my television. They do a great job, are patient with questions and never have any problems after they leave.

Much needed productivity keel my daughter laptop protected

Wasn't sure I needed this but I purchased the protection since we have a lot of different devices. Turns out we've used it several times already so I think it was a good decision.

The Geek Squad Accidental Protection even protects against dropping and fluid spills, which are my two greatest risks. It is well worth the extra protection at a minimal extra expense

The comprehensive protection plan is well worth the peace of mind it provides. While I honestly hope to never use it, I am certainly glad it is available and provides such excellent coverage.

2 year protection for my laptop jad to have it! Always great to feel secure with your gear!

Y'all are some miracle workers. I sincerely appreciate the patience and expertise that you guys put display.

Geek squad helped me with ALL my laptops or computers! Would always recommend using geek squad!

Haven't had to use it so far. I've used them in the past and they were very helpful

Bought an open box Laptop for a great deal so I took out the protection just in case.

These warranty really does come in handy if anything were to ever happen to your laptop, havent used it on my new laptop but I have used it before on a different product and they gave me a replacement.

These warranty really does come in handy if anything were to ever happen to your laptop, havent used it on my new laptop but I have used it before on a different product and they gave me a replacement.

Great service, anytime I've had a problem Geek Squad to the rescue. Always great to have that oops backup.

The guy that help us was really helpful he explained everything that we needed to know

Hopefully you never need to use it. But it's good to have. The downer is that you'll have to go without the device while it is being serviced. Most of the time the repairs are adequate. Getting an appointment for a GS visit at the store is a pain.

What a relief knowing that if anything happens to my computer, Best Buy has my l back. Good value for what you potentially get with this service.

Any time we have a problem with our computer Geek Squad is there to hep. We take our computer in to Best Buy or in some cases they can help us here at home without taking it in. Thank you Geek Squad!

There is not a significant purchase that I will turn down an extended protection from Best Buy. They stand behind my purchases and provide "peace of mind" dealing with an accidental situation.