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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11994 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 11,994 reviews
  • Rated 5 out of 5 stars

    Pretty Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent broke my computer yet so that’s good, but the service is nice to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan experience has always been good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan experience has always been good. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you!! I like best but. Alot of selections. Good prices. Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you!! I like best but. Alot of selections. Good prices. Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    me

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing people to work on your items dont cost you anything

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks so much for your nice comment! We appreciate the kind words and look forward to seeing you again soon!

  • Rated 5 out of 5 stars

    A must for your computer purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection because Best Buy and the geek squad takes care of me in a timely fashion and always fixes any issue I may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection because Best Buy and the geek squad takes care of me in a timely fashion and always fixes any issue I may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know when an accident will happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always take GeeK Squad Protection because you never know when things can go wrong. And if you break the cost down over the coverage time it is really inexpensive for peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mohammed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware of these geek squad guys telling you to use the warranty when the insurance covers nearly everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m love and Warrantty on all my products from Best Buy have two o four year for change save money it like rental products you never loss you money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that if I need assistance it will be available. Gives me piece of mind also if I need tech support I will be able to get it immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used for laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with a Dell laptop where the hinge broke. Best Buy had to send out the laptop and it took a little longer then expected but worked out well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last laptop, an HP, crashed after only 18 months. The Geek Squad helped us recover our data and get it installed on the new replacement (I Dell I also reviewed). We decided to buy the 3-year Geek Squad Protection Plan for the new one as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your electronics with bestbuy geek Squad they have very good service when you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought accidental damage protection having a toddler you never know what’s going to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend getting protection for your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any issues as yet to use my protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HUSBAND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HUSBAND WILL LIKE IT IF ANYTHING HAPPENS WE ARE COVERED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do not purchase Geek Squad, you are an idiot. The amount of assistance that the Agents can give you with your machines has no equal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable. Willing to walk you through step by step instructions and they make the process extremely easy to understand!

    I would recommend this to a friend