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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11994 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 11,994 reviews
  • Rated 5 out of 5 stars

    Geek squad support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not very computer savvy, so I wouldn’t have the first idea on how to fix my computer or get rid of viruses. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad we purchased this feature. We will definitely be using it for maintenance and if we come across any issues. So far so good. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always down to help and assist with any problem great job guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had the opportunity to use this service, but I feel sure that if I need to, they will give me excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You might not think you need it, you do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely worth it for electronics, they always helped me when I needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have just in case something goes wrong, can never have to much protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's exactly what it says, what do you expect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it, thankfully. Would recommend on expensive purchases and/or purchases above 100. But, I can't tell you what to do so, either get it or don't. Your objects are in your hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's saved me a bunch because the HP laptop I got TWICE now is a $2k piece of crap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not buy any electronics without it. It just saved me $500 on another laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing that we purchased this service. If anything goes wrong with this computer, I know that we can always call the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far seems to be a good deal to get with your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was working slow. I bought it in to the store with appointment and they get got it back working faster. I’m glad I had that warranty on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year accidental feel squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've experienced a screen going out on my previous laptop. Good thing I had insurance protection. It didn't cost me a thing to fix. I would never go without insurance protection on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet, and I hope I never need it, but I'm glad to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Colorado!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the screen/display, the storage, the Great laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love your "NO" worry policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the speed and understanding the technicians displayed. You are my favorite store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 2 year warranty for my laptop. They are always very friendly and helpful whenever I need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I could get an extra warranty for this because this is for my youngest child. I haven't needed the service yet but it's great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection on any electronics purchase. They are usually fairly inexpensive. I believe they are worth the price for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem Solvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to take them my iphone 6 because the screen stopped working. Turns out there was a software problem and needed to get a new phone.

    I would recommend this to a friend