Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11995 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 11,995 reviews
  • Rated 5 out of 5 stars

    GSP is a must for anything that costs over $200.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for every single laptop or computer purchase you buy. I have used my GSP multiple times saving me thousands of dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have the geek squad protection. Each time i have had to use it, it was easy and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is awesome when you need it. I know my product will be in good hands if it brakes. It's one less thing to worry about. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work Quick!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great for my watch! It kept messing up and they replaced it with a new one for free as it was a manufacturer error.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly transferred my information

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad transferred all my information to my new computer. No extra charges and they made sure I was comfortable before I left the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad--Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't be w/o Geek squad! Great because of the availability and knowledge they have. I always have them install everything when I buy a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Team

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK Squad has helped me many times on both my personal and office computers. They have always been courteous, knowledgeable and efficient. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp for the win

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!!! I would highly recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was friendly , helpful and great listeners . Even though the product could not be fixed . The team made it a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a doubt, this is worth every penny! had a device Crash on me and they bent backward to correct the issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully won’t use it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it but thankfully we haven’t used it. Our daughter will be taking it back and forth to school better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service contract

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please what ever you do , dont for get to get the geek service contract for you valuable purchases. They stand by contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If my kid dumps something onto the computer keyboard I know that I'm covered by this protection plan. The peace of mind is well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to purchase this. I'm not that computer savy so I definitely needed this. Especially since something accidentally happened by the kiddos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to always purchase protection plans. I have kids and its the best thing to do ever! Accidents happen and its better to be safe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for open box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t have to use the service warranty, however pleased that I bought one. Had to use one previously and it was seemless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the warranty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think there's a product that I have purchased not also purchased the Best Buy warranty. The Geek Squad reps (W Lebanon, NH) have always taken care of any issues that I have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use them and they are very knowledgeable about the product they fix. They made me feel at ease whenever I had a question. Thanks geek squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BETTER SAFE THAN SORRY!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to use for my asus computer but haven't had to use it yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what can be said, its geek squad protection, we already have had to bring the laptop in 2 times cus it was acting up but otherwise the service is great

    I would recommend this to a friend