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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11995 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 11,995 reviews
  • Rated 5 out of 5 stars

    I wanted to make sure I'm covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extended plan in order to be sure I'm covered with my laptop. I'd hate to have something happen to it and not be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is looking out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I have not needed to utilize the Geek Squad protection. Fingers crossed it stays that way but good to know it is there is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome love that changes into a tablet. Would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't Used It Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the 2 years I've had the protection plan I haven't had to use it. But having the protection for such as important device (my laptop), I believe, is important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't pass on this offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not regretting buying this protection at all. Already had the screen get cracked. Being repair right now at no cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the protection plan yet, and hopefully will not have to. It will be nice though if it is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They completely replaced our computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son spilled his cold drink it ruined the computer and the keyboard and they gave us a brand new one.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Chris. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely well worth buying !! Everything I buy now i make sure I get the extra insurance I work way to hard to throw away money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so great to have with little ones in the home!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great resource!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, all of my issues have been handled professionally, and in a very friendly manner. Notifications for time frames to have work done could stand monitoring and improvement. Overall, very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Received a brand new laptop when they couldn't fix the problem on my year-old laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and upheld the warranty with no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shiny1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having extra insurance on products. Although I usually don't have to use it, it's always nice to know it is there if I ever need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Accidental Geek Squad Protection for all my best buy items. It worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a Microsoft pro that would not charge. Took it to the Geek Squad for help. They sent it off and 2 weeks later had a new computer waiting on me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Is The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Problems So No Need To Use It Yet.... But I know when I need their help I can count on them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been a lifesaver and were able to retrieve important documents after my laptop was corrupted. I will never buy a laptop ever again without purchasing Geek Squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to protect my expensive tech with this. It is alway good to protect your investment

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Recommend getting protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Protection plans are so worth it when it comes to tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right now I do not have no insurance for the compu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not right now have insurance for the computer

    I would recommend this to a friend