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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11995 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 11,995 reviews
  • Rated 5 out of 5 stars

    its a must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy protection plans with everything. I have sadly had to bring many items back and thank goodness we bought the plan. Must buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s hope this goes well I just bought the protection just in cabe something happens to my precious computer so they can fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this feature from BB since I have a lot of electronics and they service them all. Phones, laptops, DVD players etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this feature from BB since I have a lot of electronics and they service them all. Phones, laptops, DVD players etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this feature from BB since I have a lot of electronics and they service them all. Phones, laptops, DVD players etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transfer protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This way I always know there is help! Ran into issue transferring, it was bought as present. They have already helped get it solved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed my appliances and they did a very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is great and very helpful. If anything happens it’s basically covered I would recommend also getting geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance for my electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced my damaged laptop without a cost. They also repaired my camera after is was damaged on vacation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never disappoint, i get my protection woth every purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third renewal of Geek Squad service. When I go online or go directly to BestBuy store, they are great for getting things running again and also answering questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connectedit to all my devices. Geek Squad remote support helped get my computer working again after it got a virus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Minor investment for big problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. Definitely recommend to anyone who needs that peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extensive computer work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son computer needed extensive work. The geek squad repaired everything and it’s like a brand new computer! Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad makes computers fun!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Idaho Falls has never let me down. A great investment in having this resource to make my technology life work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are a fool if you buy any electronic without any protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still in the process of learning everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always geek squad saves my electronics. Everyone should get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks rule with world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great. They are extremely friendly. Be advised, customer service is separate Identity all together. I would give them a 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection 2yrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Then I went from 1 year Geek Protection to 2 years thzts how Good n worth it they're always there to help n fix what I did wrong

    I would recommend this to a friend