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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11996 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 11,996 reviews
  • Rated 5 out of 5 stars

    The Hook-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is a must buy! Its like car or life insurance! You might not have to use it but you should purchase it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my Samsung refrigerator. Called for service and response was prompt And repaired like factory warranty. What more can you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful group of people that will answer quest..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so worth the money I was able to to send my device in for free repair and free shipping back to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been happy with the Geed Squad. Also glad they keep track of how long it's been since purchase if I can't find it in my records.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I have arthritis, I felt it necessary to purchase this protection in case I drop it. It’s reassuring to know I’m protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy that Best Buy offers extended protection for my technology so don't have to be worried about kids using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to have protection just in case. It's about a year and l haven't had a reason to utilize but it's to know that l am covered in the event that something does go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our favor store best Buy, the best store . We bury allways there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THEIR OKAY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEIR GREAT THEY KNOW THEIR STUFF AT TIMES. OTHER TIMES GOOGLE IS MORE HELPFUL THAN THEM LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast & Reliable Service, easy in and out service desk, rapid response

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service in case I really do spill liquid accidentally on my laptop. A great reassurance

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job setting everything up. Agents wanted to make sure the customer was happy before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add the extended protection on the technology I purchase. It has come in handy in the last few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet so can't provide a proper review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat having protection for a year. Good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is great with the coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet. But I have in the past and Best Buy is great with their coverage on items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cause why wouldn’t you be protected think long term

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cause why wouldn’t you be protected think long term

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection when needed! Everyone should buy this watch

    I would recommend this to a friend