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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11996 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 11,996 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always found the Geek Squad protection a very good value. It gives excellent piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This protection is good when u have kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 4 year old son so this was a must have. I take it to them and no questions asked they just repair it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet, but in the past I have had nothing but positive feedback from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a great thing that Best Buy offers protection on all devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had an issue with my computer and the replaced it without any problem. I had to get it on my new one too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommen everyone to use the Geek squad because it’s really helpful for your devices in case of accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t need to use the protection lab but Best Buy was grea in the past when I had to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grate people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing! Hey do such a good job I never have to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and helpfull... they were patient in explaining all of my features and what services they provide...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Repaired my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad associate was not knowledgeable about the system and how the warranty works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must get for all your high end tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this protection for new laptops and pc's if they are of the higher end. Well worth it when the worst happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very knowledgable and work to help you understand your product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy about my purchase. It is extremely user friendly and does just what I need. The keyboard does not light up but I can live with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a recommended idea to purchase protection width any item. It is a good plan for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always on point at replacing your computer when it needs fixed. Awesome service and experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to use it yet but I wish we had it before. Whenever we have questions they are very knowledgeable,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan covered my son’s Chromebook replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad protection is a great piece of mind for my investment in a expensive computer. Accidents happen !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek service my appliance everything is good. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, they helped us with our problems would not leave home within out it good to have

    I would recommend this to a friend