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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11996 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 11,996 reviews
  • Rated 5 out of 5 stars

    Geek Squad made me feel like I can see again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I struggle, they are always there to help. Having a blind disability, they made things far less complicated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get it for a gaming laptop. You never know when electronics are gonna quit. Better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my camera quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having geek squad protection! Makes me feel confident and secure that i can call them and get help if i need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are very helpful, courteous & accomadating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan a Good Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend purchasing the one year geek squad protection plan. I have purchased this protection plan several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with product purchase and the quality was good. Installation was easy and I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You rather be safe than sorry. the last thing you want is to deal with more upfront fee than a deductible of a few bucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents came out to look at my computer and they fixed the small issue i was having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting it! You will never regret getting it but you might always regret not getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were able to diagnose my problem with laptop and got it repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a service that I would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price. It has come in handy when I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet. Let’s see how my warranty goes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it just in case, knock on wood never used them yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope we do not need to use this but seemed like a good idea to have for a computer that was going to college. Covers everything but being stupid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Because I have kids and butter fingers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used these type of protection plans in the past and have always been happy I had them. It’s worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but bought it for another computer as well and GeekSquad is so helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy extended warranties for my business machines. The Geek Squad protection plan has helped out numerous times in the past, so I don't hesitate to add it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of the good success I had with Geek Squad, I will warranty all electronics I purchase at Best Buy! They have been excellent thus far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m getting the warranty really pays off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m getting the warranty really pays off. I’ve ever only had to use it just once on all the products I have purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this service so far but feel safe knowing I have it wil renew it when needed

    I would recommend this to a friend