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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11996 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 11,996 reviews
  • Rated 5 out of 5 stars

    Geek squad, explain everything to me. My problem w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was extremely helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reason for buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason i bought a peotection plan was the reason i bought a new laotop. I broke the old laptop ( actually my dog did) and i did not have protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got regular insurance for my sons computer. It came in handy when my kid messed it up. It was a pretty smart purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad protection! Its the best I have replaced my vacuum at least 3x in 6 years and never have an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped me get my laptop fixed at no charge. best plan ever compared to other stores after my laptop was shattered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. Really knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad plans are the very best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy Geek Squad plans. Won’t but my electronics anywhere else because others don’t compare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is essential if you want to eliminate worries about your computer. The Geek Squad are very competent and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good but never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use this but historically the items usually go bad after the contract expires. Sometimes waste of $$$$$.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans---they really pay off and I don't have to ever worry in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans---they really pay off and I don't have to ever worry in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get it for Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I buy electronics from Best Buy I always get the added protection plan. It usually covers everything I need it to and gives me an extra assurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although Best Buy’s products never need extra protection it’s nice to be at ease in knowing just in case I have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will come in use when needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed any fixes nor issues with my tech products yet but will definitely use this protection if NEEDED to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    go geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havnt needed to use my service with geek squad yet but it is a good thing to have just in case of any accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my HP laptop. Would highly recommend this for someone who wants to make sure their laptop is secured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is great for all households who don't have a computer geek in it, they can fix any electronic problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this alot with our electronic products, they were great at fixing a serious problem from a computer hack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barely used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV’s and showed me how to work them. Didn’t use it at all after that though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have! Accidents happen and this is a great service. I have used before and it was great!

    I would recommend this to a friend