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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11997 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 306 Showing 6,101-6,120 of 11,997 reviews
  • Rated 5 out of 5 stars

    Help with computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my experience with the first computer I purchased they helped me right away and replaced my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily haven’t had to use this but great to have peace of mind with a 10th grade boy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came with Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had issues in the pass with My laptop after purchasing along with my Switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to not need them to fix my computer but it’s better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better insured than not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t pass up getting your technology insured for those that tend to use it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved me a lot of money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting this protection. It has saved me a lot of money on my purchases!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easily understood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and very much needed great policy must not leave the store without one it's worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone is always nice very helpful in every way as possible. Thank you all again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have these guys helping u with your electronics. Worth the money spent for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the one year Geek Squad protection plan. I have used it and it is worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am confident that my laptop is covered and will be able to be worked on should anything go wrong. I'm so happy that I purchased it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better than nothing for extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey, but necessary as electronics don't seem to last these days. I hate the make appointment thing. Shouldn't have to wait days to bring a broken product, then days for them to ship to repair, then days, and more days to hear anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I finally switched to a laptop. I will never go back to a desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn't want to have peace of mind? It's a must-have service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind protection for a expensive laptop. When I needed it best Buy took care of everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that bad things can happen at any moment, it is always assuring that something valuable is protected with a protection plan, and at a decent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never hurt to get a just in case backup plan. Great buy always

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet . Hopefully it’s good. Salesman was great no pressure and explained it very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad team very knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always accessible,and technical support is excellent. I wouldnot trade it for the world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plans in the market best buy always aim to keep their costumers happy

    I would recommend this to a friend