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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11997 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 11,997 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If they offer it, always better for peace of mind to get the coverage. Even if you don’t use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Warrenty from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my Mom's computer, to keep it safe and secure. Great price point for such security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yay!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is great. accidents happens so have this service is a peaceful guarantee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome and they keep their word. Had a problem took it in, they fixed it even sooner then expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my trustee protection helps you at ease and never have to worry and totally worth gettinf!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AnnaLagler 59

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure I cover all my purchases with extended purchases , keep myself covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need a warranty. You never know when something will happen, you will want to be covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was able to clean up my laptop and tablet for school and added the program I needed, agent was knowledgeable, courteous, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very familiar with the Geek Squad Protection on many of my devices so I have no concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CUSTOMER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the GEEK SQUAD recently but I'm in the past they have been more than helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta get protected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing protection for an amazing laptop. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need To Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is good to have if you have a small business or even multiple devices for home. You need to buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it thank god, but I love knowing they will be there to fix my laptop if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it thank god, but I love knowing they will be there to fix my laptop if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very please with the customer service via chat. Once my questions were answered I went to the store and purchased the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get geek squad protection on all our items we buy bc of the great service and coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Important to have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as important to have as the item itself! Geek Squad makes it easy to get serviced properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it we always use it we will never not get a plan from Best Buy

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us. I feel the same way and purchase protection on everything just in case something goes wrong. It's great to have peace of mind on your investments. If you ned any help or have questions, please reach out to us.

  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always the best to work with it you need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t purchase a product without this warranty. It’s worth every penny!

    I would recommend this to a friend