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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12002 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 506 Showing 10,101-10,120 of 12,002 reviews
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra cost. Full replacement and covers just about everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t use this service yet but I heard is good and is a good deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad First Timer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used GS for the first time ever. Knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it’s suppose to cover the little extra money is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like not having to worry about who can help service the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was more valuable then the computer I bought it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1-Year Accidental Geek Squad Protection is important for my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad saved me!!! Thank you so very much!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer and Lab Top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service in the store and on my Greek guys and girls

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to make an appointment in a store to have them send out my laptop for repairs. This was on 10/10 received back 11/12 and still not repaired. This is my employment so this isn't working for me. The service is very poor, to blame COVID is crazy in this time because everyone was up and running. We paid an additional $189.99 plus sales tax for extra insurance if something were to happen I would be covered. So frustrated right now you can't imagine. Now I am told I will have to return my computer to the store again for them to return for service. I don't not live in a town that has a best buy. Why am I being inconvenienced for your mistake? Currently with the phone lines are being handled I am not able to talk directly to anyone that can handle any thing other than standard procedures. The phone staff was unable to help me because hands are tied Totally unprofessional that I have to go back to the store when it is your error!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    might come in handy if something goes wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have in case bad things happen take in have geeks take a look

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad can't be beat. great protection just in case murphy's law happens

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it good to have item if you are buying it for a kid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection goes above and beyond normal protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get these and they always end up paying for themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had great luck with Geek Squad protection. It is a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repairs on laptops are very costly these days. A warranty is advised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the geek squad do your protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior investment for any product. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why Chance It?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice knowing that in an emergency they have my back every time.

    I would recommend this to a friend