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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12002 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 532 Showing 10,621-10,640 of 12,002 reviews
  • Rated 4 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy geek squad protection to protect my valuables

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to know that there is help when it’s needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i haven't needed to use this yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I decided to get this is because in he past it has been very useful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot write a review because this is part of a Christmas gift. It is valuable though. I have used geek squad in the past and service was excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This gives me piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know, if there is a problem, I can go to Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the service received

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was courteous and worked hard to service my device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty- it’s for protection in the future/ hopefully we don’t need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Havn't had a chance to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not be able to say anything about it yet and I hope it stays that way!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Accidental insurance is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but worth the price especially when you need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have for those unexpected accidents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Save the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Hopefully I will not be needing it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents received our laptop in Aug. 2020 and we did not get back until Oct. 2020. Way too long to be without an essential product. When we received the device back it still was not operating appropriately and they were unable to further assist. Intermittent black screen, slow processing, and freezing. Product protected by Verizon Digital Secure. Haven't used it for months. I feel like I paid for the subscription and waited 3 months for nothing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me fixed my speaker on my computer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope i dont need it sny time soon to expensive for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians that come out are great and work is complete

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy & quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install any one can do. So far so good no viruses... Knock on wood

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I met the purpose. No much comments about it. Just good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better by safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this only to be safe if my product fails to work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hinge doesnt last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hinge on the laptop broke less then a year, was replaced and now is broken again in less then 2 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safty net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any problems with this computer yet but good insurance Incase

    I would recommend this to a friend