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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11994 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 11,994 reviews
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is the most important tool so love the option con protecting my main tool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it just in case and haven't used it yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good if we use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection plan was recommended by the sales associate, it seemed like a good deal with his chart he had with lots of info on it. it's basically insurance, better to have it and not need it than need it and not have it...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can always count on them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love gets squat protection. I would never buy anything without putting Geek Squad protection on it. Getting it fixed or a place is easy. Great job Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience using Geek Squad was last year. I am very pleased with the service I received on my first visit and the service I received on my last visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for highly techie product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get something that's as expensive as the surface with the possibility that you could drop it, something inside could go wrong or the battery could fail you want a warranty for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to my Microsoft surface pro. Worth the investment to upgrade and get the geek squad coverage in case anything goes wrong. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to my Microsoft surface pro. Worth the investment to upgrade and get the geek squad coverage in case anything goes wrong. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a new computer due to other one being sent in for repair. I'm glad I had the service on the computer so it didn't cost me any money for the repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent used yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good plan to have of your student is rough with tech devoces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protection for 3 years so I wouldn't have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamers laptop and geek squad deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal and great place to shop for the best deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great people Their always happy to help Great poeple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 1-Year Accidental Geed Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only needed it for the one year since my computer and printer stays in one place only, so didn't have to worry about anything happening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting in case you still water or drop your laptop or damage your laptop anyway you can get a replacement or get it fixxed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have since my kids love to change programming and causes problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had appt to have webroot down loaded on new laptop.i had to wait 25 min. Which took up my hour so tech put webroot on but next appt came & i was dismissed and he never even put my emails on. Not happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have an never need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use the protection pricing plans offered. I truly have never had to use it but once. I have however needed it and forgot to purchase it and that sucked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always so helpful and great customer service! Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but it comes in handy I'm sure.

    I would recommend this to a friend