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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11997 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 316 Showing 6,301-6,320 of 11,997 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the service, but feel comfortable that any problem will be handled in-store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theodore egerton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am please with everything I got and it's working good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had great service without any issues when I’ve had to use GEEK Squad Protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the GS protection on electronics you don't want to pay to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to add extra warranty and can’t go wrong with geek squad

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Rick. Thanks so much for your kind words! We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to be safe than sorry. I like the fact of no questions asked when I have to exchange something for whatever reason.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its an ok coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought another laptop, and had it about 6 months or so. I closed the lid and next day it had a 1 inch black line on The right hand side of the computer. Due to coded I wasn't allowed to bring it in right away. They sent off my laptop to be repaired. 2 weeks later found out that it could not be repaired. They did give me full price for the laptop however I still had to buy a new 3 year warranty. I was bummed about that. So it's just an OK coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defiantly Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this for everything I buy so if anything happens it is covered for repairs and labor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this for everything I buy so if anything happens it is covered for repairs and labor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for new electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend to purchase geek squad warranty. Peace of mind for your new investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good value since one never knows what lurks behind those half full cups of coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A plus every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been there when U needed them .... Worth it and hope to never need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek guy explained all about the Laptop. He made it easy for me to set it up. I really appreciate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should purchase the 2-Year Accidental Geek Squad Protection, I can not live without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agent was helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent help me assist with the laptop that did not turned on anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this policy for my sons laptop and it’s always easy to use and the geek squad are efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plan you never know when you will need it and They stand behind their protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's great to have the protection they provide excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service ease of use can submit at store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage is so worth it...especially for a college student.

    I would recommend this to a friend