Customer Ratings & Reviews

It’s a great option. Nice to know my item is covered.

IF YOU ARE BUYING BIG TICKET ITEMS GET THE GEEK SQUAD PROTECTION!

Very reliable service. It’s worth buying. Electronics are expensive

Always get the warranty! Bestbuy has the best warranty options.

Geek Squad protection gives you peace of mind to know they’ll for x whatever goes wrong.

Need to have protection any which way you can. Don't go without it.

I was able to get a free replacement after my TV was having so many issues.

Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

They were great help for any problems with my computers

Haven’t had to use. but happy i purchased just in case i have to.

A great thing to have if you're as clumsy as me. it is a must buy.

Cannot stress importance of this product. Must have with all electronics.

great purchase very useful for pc especially with kids

I hope I dont have to find out just how good this is.

agent was very helpful in connecting the printer to my new computer

Always good to have just in case! You never know what could happen!

No problem no hassle return--worth it. Way to go, my geeks.

having a student in college having the protection has felt wonderful. plus the coverage is great

I highly recommend getting this is don’t. They are awesome and respectful!

Easy use and great touch screen for my child’s online learning.