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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12000 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 474 Showing 9,461-9,480 of 12,000 reviews
  • Rated 5 out of 5 stars

    Geek squad are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and friendly geek squad!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the plan for peace of mind but never had to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection on electronics especially for children

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped walk me though my laptop set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service. The team is awesome and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great and I had zero issues with the services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for not computer savvy people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad helped me clean unwanted garbage from my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Warranty was a good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the reassurance of this warranty for my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are nice and always help with any major issue I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service plan for my grandson’s computer was the perfect price for peace of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drop warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this as protection. Never know what could happen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seem reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them but I have no reason to think Geek Squad isn't reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a year with geek squad protection really helps if something were to go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is excellent, they are very detailed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have than not

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been very helpful with all my electronics devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is a good insurance for my products!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to reach!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is ok, I tried to set up an appointment. I did one time to set the appaointment and they never call back. i did found they sent but not enought to get youir attention. Maybe they are busy and ignore the calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to purchase from Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this to protect my laptop from any unforeseen or unfortunate circumstances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This should cover my laptop for 3 years so far great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad works fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted all of my TVs and was very friendly.

    I would recommend this to a friend