Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 12002 reviews
(12,002 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need to get my laptop up and running the guys to care of my needs
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Ok for never using it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have never had to use it but others have told me it comes in handy
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good pla,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good plan to have for a laptop. I like the amount of coverage.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Would recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this protection for the Google chromebook well worth it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
have computer back asap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better protection than most. Geek squad is very knowledgeable.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy this coverage on all of my new electronics. Its good to have when you have kids
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great to have geek squad insurance.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is good to know that I have protection for up to a full year.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great plan protection, great service and amazing customer service
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
"Peace of Mind"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Who knows, murphy's law and all. For the next few years, all is well.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Comfort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't beat the comforr of knowing The Geek Squad is available to help
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not yet had to use the product on my book but th u are amazing
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope I won’t have to use it but just in case I need it i have it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SO FAR SO GOOD. GREAT MONEY VALUE. HAVEN'T HAD TO USE IT YET
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never had to use it but im sure the experience would be great
This review is from Geek Squad® - 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Not worth the paper it's written on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second item that I've paid over $200 for a 3 year warranty purchased from Best Buy. The first was a TV, they kept it 40 days, returned it saying it was fixed. 2 weeks later I threw it in the dumpster. Now I have a laptop that they say will be 30 - 60 days. I took this to an independent repair shop. The motherboard is fried. Called Best Buy again, still getting the 30+ day run around. This is a laptop I use daily for business. DO NOT pay for the warranty, it's crap. I purchased my daughter's laptop from Office Depot. She broke the screen. Took it in and they said, yep, the screen is busted go get another on. I'll never purchase anything from Best Buy again.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. While you’ve indicated that you will no longer shop with us, I hope that someday you give us the opportunity to better service.
Rated 4 out of 5 stars
Accidental or not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad’s always got your back. Whether accidental or not, you’re covered.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good piece of mind to have this insurance on my new laptop.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you family is like mine best to get the the insurance.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad that this is offered. Nice knowing if I need to I can use
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
good service plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I set up my laptop myself and downloaded items and apps
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
