Customer Ratings & Reviews

I work in electronics. Since 1980. I never used to get extended warranties, as I can almost always fix something myself, assuming it would even break. Dirty contacts and cold solder joints years ago, to replacing BGA system-on-a-chip today. But in the last 10 years or so, the mass production of low-power devices means that power surges, manufacturing imperfections, and even the occasional drop (!) makes it much more likely to need to repair something, and that takes time, parts, and setting-up the workstation for micro-repair. There are rarely enough hours in a week to get scheduled things done, much less unscheduled. The 3 times I've used Geek Squad in the last decade were easy, helpful, and just a big time saver. I seriously consider it now on most big-ticket (and even 'medium' ticket) purchases. The coverage is also usually superior to other coverages, such as credit card or other third-party service.

Never actually had to submit any claims! Ive gone to Greensboro NC, and to american dream locations. Both ⭐⭐⭐⭐⭐

Will certainly come in handy one day. You never know what might happen in the future.

Amazing machine. I like it a lot more than expected. When I first unboxed it the backlit keyboard had some keys lit while others were off. After a bios update and windows update the problem resolved itself and everything works. Afterwards, I ran a timespy benchmark to validate the 115 watt 3070 GPU and it is in fact a beast. I scored 10,935 with the GPU and 9700 with the processor. I was simply blown away. This is near desktop performance. On top of that the LED light bar is pretty cool when have it chilling lid closed. The keyboard and trackpad are both solid. I've tried the G15 zephryus and G15 TUF with a 3070. TUF was the slowest, the zephryus has a garbage speakers and soldered ram which bothered me. This seems to be heavier, but believe me its not that noticeable. Personally, I have this docked most of the time as it displays content on my external monitor.

Excellent laptop. We've bought dozens of Chromebooks in the past year and this has been a crowd favorite, especially from previous Windows users.

Didn’t use it. It’s always smart to have the added protection

This computer has been awesome. I have had it for 4.5 years at this point and it runs super fast. Plays pretty much any game I want with mid settings. After I updated the ram to 64 GB it runs on max settings with zero issues. It can get pretty hot so make sure the ports are clear. Additionally it should be opened up and cleaned at least once a year. Only issue is you need a giant bag to carry it around.

Just in case there are any problems, my items are covered!!

BestBuy protection is pretty good for the price and is good if you need to use it.

Very useful even thou I haven’t used it yet since I just bought it

Great service, my laptop starting having problems and they were quick to provide solutions.

I have great expectations for this warranty package deal, I hope it helps with issues that may arise with this product

Good peace of mind. I have good past experince with geek squad.

It works just fine no major problems or complaints

Nice having piece of mind that it will be fixed if something happens.

Haven’t used yet, but in the past it’s been amazing!

This a really good anti virus software. But honestly it took longer to install it.

For the price the laptop does very good. I've got it running for right now minecraft at full settings and FOV and the laptop easily pushes 144 frames. Pros - Newer generation GPU with a 12th gen i5. Fast responses in games and in workloads. Great looking 1080p screen. Cons - Speakers are pretty terrible, plan to use headphones. The 4060 is basically a 3060, not much difference in computing power, power draw, clock speeds, or really anything else. Summary - better than average computer that if you get for roughly 1200 dollars is a good deal. Any more spent on it means you're getting scammed.

Get this protection plan! It is worth its weight in gold!!

Good to always have when you purchase a laptop or phone