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Customer reviews

Rating 4.6 out of 5 stars with 11945 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 11,945 reviews
  • Rated 5 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the Geek Squad and hopefully don’t have to, but at ease knowing they are there for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a college student the peace of mind this brings is irreplaceable. I need my laptop for everything so this is a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister who can be very accident prone has to have this with any expensive item she buys. If it can be broken she usually finds a way to do so. She has had to have a laptop replaced before because she dropped it and they replaced it no problem. It is very much worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is good and go well if you buy a laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I have confidence in Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to need to use my warrenty but if I do I have confidence Geek Squad will make good on there end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad Protection. It is the best warranty on the market. I can make large purchases with the confidence that, if my item “messes up” or “breaks” it will be repaired or replaced without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend it if you travel with it a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this and hopefully I won't have to, but when you're spending the much on a laptop, and travel with it to use other places, it wouldn't hurt to throw a little extra money at a protection plan. It covers pretty much everything for your laptop. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best perfection Squad I strongly recommend there services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always does a good job on my devices. My family members each have laptops or tablets from Best Buy, and Geek Squad protection for all of them. Free or cheap services, appointments can be a little booked out tho

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time in shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good choice for a teenager. Has came in really handy although it takes about 3 weeks to get back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    teh coverage has a very wide range, and you feel protected when buying expensive devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You might not think you need this, you do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely worth it, I think it is necessary to get the geek squad plan for ANY electronic you move around, they are very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a data transfer. But forgot to put in my SIM card from my old phone into my new phone. So I had to make another trip back into the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up for repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to have, it’s good to have the type of service and you never.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Does exactly what I need in a much cheaper option Chromebook vs laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I did not have to use the service but after replacing a month-old laptop due to a broken screen and not having the protection, it served as a piece of mind throughout the first year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always easy doingv everything with BestBuy. From online shopping, picking up in-store. To walking in to troubleshoot your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mount my TV with dedication and care. Also, explain me how I use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know that i can being laptop in for practically anything. Feels secure that i can have laptop repaired at no additional cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't Used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't Had the Need For This Yet, ALTHOUGH it Seems My Laptop Audio Jack Port Isn't Working , So I'll Bring It In Sometimes And Hope They Can Fix It. It's an expensive Laptop So Accidental Protection Is A Pretty Good Idea For Me

    I would recommend this to a friend