Customer Ratings & Reviews

Haven't needed to use it yet but I'm really glad it's there. I feel better knowing my new equipment is covered!!!

Had to use this to repair a laptop, A must have for those unexpected errors or.... who know how that happened? Get this or beware. Don't be left out in the cold with a dead pc.

No hassle, quick turnaround, would highly recommend to anyone who isn't as careful as they should be!

TOTALLY worth it!!!!! Just when you think you wont need it, life happens and it is totally worth having that backup!

Have not had to use on this product, but the process is always efficient and easy.

Thank for the outstanding customer service best buy employees are always friendly and also helpful and knowledgeable

After having my Chromebook for three weeks the screen was accidently cracked. I took it in for repair and they had it back in a little over a week. Nice job Geek Squad!

I have not had to use this yet. I have Geek Squad coverage and I’ve had to use it a few times. The service was great. This accidental protection plan will cover anything that physically happens to my laptop

I love my 3 year Geek Squad for all my devices. You never know when you may need it. We have 3 computers, cellphones, and other devices. I highly recommend this to anyone it can really will help anyone in the long run.

I'm grateful for the awesome service. Terms and conditions made sense and I was able to be taken care of!

I wouldn't buy any electronic without having the piece of mind of a service protection. Best Buy flat out gets it right with the service plan they offer. It is no hassle and requires no drama. Have a problem, then just bring it back and get it replaced case closed.

Lo eh usado en distintos aparatos y me resuelven pronto, la recomiendo

I have a Microsoft Surface Book and it has been nothing but issues. Thank goodness for these guys who have worked on it an average of once a month. It is finally being replaced next week so I hope I won't have to visit Geek Squad too much more but j am glad they are there.

Fast for gaming and graphics work, but runs SUPER hot. You need a well-vented space to work in. DO NOT use it on top of a comforter or other soft surface. The heat buildup will actually hurt you when you pick it up again.

Geek Squad warrenty offer an extra coverage for any demage caused my work to stop and feed relax after having this.

The best service, fast and responsive. Your electronic product will be repaired or replaced.

I purchased the 3-year protection plan for my new ASUS laptop for peace of mind. If I have any issues, the repair is free and if it cannot be repaired, I'll get a brand new laptop. I believe that protections plans are very necessary for all electronics.

These guys are always helpful. Make an appointment online and show up in the store when your time is ready. Sometimes they can fix things on the spot other times they have to mail it a way which can take a good week to get back

Not the best experience but VERY handy in case product doesn't function as it should. Great to have for consoles and pc or any heavy machinery

I learned a long time ago that getting protection on your purchases is the smart thing to do! Yes,on some items it may be a little pricey but,better than buying a brand new product over again!